KNOWLEDGE MANAGEMENT AND PERFORMANCE: A CONCEPTUAL REVIEW
KNOWLEDGE MANAGEMENT AND PERFORMANCE: A CONCEPTUAL REVIEW
Mary Ndabari - PhD Candidate, Department of Business Administration, Kenyatta University, Kenya
ABSTRACT
Knowledge management, is managing information flow, and getting the right information to the people who need it so that they can act on it quickly. It starts with business objectives and processes and recognition of the need to share information. The purpose of this review is to explore knowledge management drivers and performance. This paper seeks to review empirical literature and provide a conceptual overview of knowledge management and its unique contribution to performance. It seeks to identify critical characteristics that will create competencies that can reorganize an institution towards improved performance. Application of the knowledge management process can hasten the deployment of new knowledge and innovations in a sector and transform performance this has a positive impact on individuals and the economy.
