LEARNING ORGANIZATION AND PERFORMANCE OF KENYA URBAN ROADS AUTHORITY
LEARNING ORGANIZATION AND PERFORMANCE OF KENYA URBAN ROADS AUTHORITY
Muriithi, W. Z. - Master in Business administration (Strategic Management), Kenyatta University, Kenya
Dr. David Kiiru - Lecturer, School of Business, Kenyatta University, Kenya.
ABSTRACT
Performance of Kenyan state corporations and in particular, Kenya Urban Roads Authority remains crucial for micro and macro-economic development of the country. The general objective of this study was to investigate the effect of learning organization on performance of Kenya Urban Roads Authority. The specific objectives of the study were to determine the effect of continuous learning, dialogue, team learning and empowerment of staff on performance of Kenya Urban Roads Authority. Descriptive survey research design was adopted and a population limited to 220 employees of Kenya Urban Roads Authority was targeted. Random sampling technique was used to select the sample size of 142 respondents. Two strata were used; the management level staff stratum and the lower level stratum. The study utilized primary data where self-administered questionnaires were used as the main instrument for collecting of data. Data was analyzed though descriptive statistics and the relationship between the variables was established using multiple regression analysis. Results showed that the mean summaries of the continuous learning, dialogue, team learning and empowerment statements, respondents agreed to a great extent that the learning organization dimensions affected the organizational performance of Kenya Urban Roads Authority. Moreover, the relationship between organizational performance of Kenya Urban Roads Authority and continuous learning, dialogue and team learning was positive and statistically insignificant at the 95% confidence level. The relationship between organizational performance of Kenya Urban Roads Authority and empowerment was positive and statistically significant at the 95% confidence level. The study recommends empowerment of employees as it will lead to stronger job performance, job satisfaction and commitment to the organization thereby positively affecting the performance of Kenya Urban Roads Authority.
