ASSESSING POLICY COMPLIANCE IN TERMS OF TECHNOLOGICAL INFRASTRUCTURE ROLLOUT: LESSONS FROM TREASURY SINGLE ACCOUNT IN ZAMBIA
ASSESSING POLICY COMPLIANCE IN TERMS OF TECHNOLOGICAL INFRASTRUCTURE ROLLOUT: LESSONS FROM TREASURY SINGLE ACCOUNT IN ZAMBIA
Lucas Sinyangwe - PhD Student, Graduate School of Business, Great East Road Campus, University of Zambia, Zambia
Abubaker Qutieshat - Graduate School of Business, Great East Road Campus, University of Zambia, Zambia
ABSTRACT
Policy implementation challenges in governance is not a new phenomenon for developing countries due to micro and macro-economic shocks such as the country’s unsustainable debt stock, the current ‘war’ in Ukraine, the 2019 coronavirus crisis and the 2008 credit crunch. Zambia’s Information and Communication Technology (ICT) rollout comprises a number of key stakeholders which impede policy execution examples being government technocrats, politicians, the local authorities and the traditional leadership. The purpose of this paper is to come up with validated solutions concerning the architectural deployment of IFMIS as a TSA system using available dimensions and network infrastructure as demonstrated under the Gartner Maturity and Balance Scorecard Models. The failure to execute public policy pronouncements has had a negative impact on service delivery such as the Government wide area network which embraces ICT as a platform for electronic governance and the subsequent rollout of IFMIS which is strongly regulated under the Public Finance Management Act.
