DYNAMIC MANAGERIAL CAPABILITY ON PERFORMANCE OF LOGISTICS FIRMS IN NAIROBI COUNTY
DYNAMIC MANAGERIAL CAPABILITY ON PERFORMANCE OF LOGISTICS FIRMS IN NAIROBI COUNTY
Beatrix Wanjiru Mwangi - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya
Dr. Robert Mang’ana - Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya
ABSTRACT
The goal of this research was to establish the influence of dynamic managerial capability on the performance of logistics firms in Nairobi County. The study adopted descriptive survey design and targets section managers and section heads of established logistics firms operating in Nairobi County; and stratified sampling method was adopted to select respondents comprising of section managers or heads from the targeted logistics firms. The study’s sample size was determined using Taro Yamane’s proportional sampling technique formula; whereby from 215 targeted respondents, 139 respondents were used for this study as the sample size. The research formulated semi- structured questionnaires as per the conceptualized study variables then used to collect primary data from respondents. Statistics for both descriptive and inferential use were obtained using SPSS version 23, which was used for both. For inferential statistics, measures of central tendency (means) and dispersion (standard deviation) were used. On the other hand, regression and correlation analysis were utilized for the purpose of determining the nature of the link between study variables as well as the degree to which that relationship exists. From 139 questionnaires that were dispatched for data collection, 113 questionnaires were returned completely filled, representing a response rate of 81.29% which is good for generalizability of the research findings to a wider population. Both descriptive and inferential statistics showed that dynamic managerial capability significantly influenced performance of logistics firms in Nairobi County. The study recommends that one, managers of logistics firms should timely sense and seize opportunities plus engage in continuous renewals that can help the logistics firm achieve superior performance. Further studies can be done on logistics firms but modelled on non-dynamic capabilities so as to compare empirical findings. A comparative study can be carried out in non-logistics firms so as to compare empirical findings.
