EFFECTS OF CHANGE ON ORGANIZATIONAL PERFORMANCE: A CASE OF THE MINISTRY OF ENVIRONMENT, WATER AND NATURAL RESOURCES
Rose Okenda - Master of Business Administration, School of Business, Kenya Methodist University, Kenya
Anne Thuo - Kenya Methodist University, Kenya
Moses Kithinji - Kenya Methodist University, Kenya
ABSTRACT
The purpose of this study was to establish the effects of change on organizational performance. The study was guided by four objectives which include: to determine the effect of change of informational systems on organizational performance; find out the effect of change of organizational structure on organizational performance; establish the influence of organizational size on organizational performance and ; determine the effect leadership on organizational performance. This study adopted a case study design to achieve the set objectives. The study population was 1035 staff members of the ministry of environment, water and natural resources who has experienced various forms of organizational change. Stratified random sampling was used to choose 104 respondents. Primary data was used where a questionnaire was employed to collect primary data. Descriptive and inferential statistics was conducted to analyze the data. The data was presented through frequency tables and bar graphs. From the findings it was concluded that change in information systems, change in organization structure, change in organization size and change in leadership affected performance. Therefore the findings of the study recommended that the ministry of environment, water and natural resources should update information systems continuously whereby top management should support the role of MIS in improving organizational performance; engaging employee in the analysis, design, construction and development of information system; and training of employees on how to use information system to improve their performance; The Ministry of Environment, Water and Natural Resources should continue to review her organization structure from time to time in order to benefit fully from the ever changing information technology. Secondly, with the recent gains in Information Technology, it is recommended that the Ministry of Environment, Water and Natural Resources design an Organization Structure that will fully integrate IT and ministry in a holistic way by embracing modern IT with reduced human intervention; The Ministry of Environment, Water and Natural Resources should manage size effectively to empower workers and improve the competitiveness of organization. A well-designed organization ensures that the infrastructure of the organization matches its purpose and goals, meets the challenges posed by business realities and significantly increases the likelihood that the collective efforts of people will be successful. However, the best organizational size is one that fits the structure, management style, and overall marketing strategy and finally, the management should: strive to become role models to their subordinates; inspire subordinates by providing meaning and challenge to work; stimulate subordinate efforts to become innovative & creative; and pay attention to each individual’s need for achievement and growth.
