FACTORS AFFECTING THE IMPLEMENTATION OF ONE STOP BORDER POST STRATEGY: A CASE STUDY OF THE MALABA BORDER
Susan Cheruiyot - Master of Business Administration at Jomo Kenyatta University of Agriculture and Technology, Kenya
Gladys Rotich (PhD) - Jomo Kenyatta University of Agriculture and Technology, Kenya
ABSTRACT
The aim of this study will be to assess the implementation of one stop border post strategy and its impact on the Kenyan border. The study will be guided by four specific objectives; to assess the effect of technology, infrastructure, stakeholders cooperation and capacity of the personnel on the implementation of one stop border post strategy at the Malaba border in Kenya. The study was guided by diffusion of innovation theory, stakeholder theory and theory of planned behavior. The study used a descriptive research design. The target population of this study was the staff of the KRA, Immigration, KEBS, Port Health, KENTRADE, Department of Veterinary (DVS), Forestry, Pharmacy And Poisons Board (PPB), AFFA (Agricultural fish and food authority), EAC, Dairy Board and Border Police and Intelligence. The study employed stratified random sampling technique in coming up with a sample size of 59 respondents which was 30% of the total 197 staff targeted. Simple random sampling was used to select respondents from each strata. The study employed a questionnaire to collect primary data. The questionnaire comprised of both open and close-ended questions. The study generated both qualitative and quantitative data. Quantitative data was coded and entered into Statistical Packages for Social Scientists (SPSS Version 20.0) and analyzed using descriptive statistics. Quantitative data was presented in tables and graphs and explanation was presented in prose. The study also found that use technology such as automated risk analysis, data base automation and use of border management information system significantly influenced the implementation of OSBP strategy. The study established that significant investment had been made on roads and buildings to ensure the border has sufficient infrastructural capacity to allow for the implementation of One Stop Border Post Strategy since infrastructure influences implementation of OSBP strategy. The study established that multiple agencies required to work harmoniously to implement the strategy since collaboration was found to be an impediment in successful implementation of the OSBP strategy. The study further established employees capacity influenced implementation of OSBP strategy. The study found out that improvement in the efficiency of customs services and other government agencies through avoiding unnecessary duplication of clearance procedures and increasing cooperation has been a major impact of implementation of OSBPs.
