DEPENDENT CARE PROGRAMS AND EMPLOYEE PERFORMANCE IN COMMERCIAL BANKS IN NYERI COUNTY, KENYA
Julius Maina Mbanya - Masters of Business Administration, Department of Business Administration, Kenyatta University, Kenya
Dr. Paul Waithaka - Lecturer, Department of Business Administration, Kenyatta University, Kenya
ABSTRACT
The study sought to determine the effect of dependent care programs on employee’s performance in commercial banks in Nyeri County. The research anchored on the spill over theory, the role balance theory and border theory. The study targeted a total population of 427 employees working in commercial banks in Nyeri County. The study used a semi-structured questionnaire to collect data. The researcher adopted a descriptive research design. A stratified random sampling technique was used to get a representative sample of the population. A sample of 207 was taken to be the representative sample. Analysis of the data was done by use of SPSS and the results were presented using, percentages, bars graphs. The multiple regression analysis results indicated that dependent care programs had a statistically significant, positive effect on employee performance. Pearson correlation analysis results established that dependent care programs as a work life balance variable was strongly, positively and significantly related with employee performance. The study makes recommendations on need to enhance the state of dependent care programs which was found to be poorly implemented. Specifically, the study recommends establishment of working frameworks that allow employees to attend to emergency family matters and establishment of on-site baby day care services for employees. The banks should also consider a lactating center for mothers with suckling babies. Such strategies would help to enhance employee commitment, morale and focus.
