DETERMINANTS OF EMPLOYEE PERFORMANCE IN HUMANITARIAN INTERNATIONAL NON-GOVERNMENTAL ORGANIZATIONS BASED IN KENYA
Nympher Atieno Omolo - Master of Science (Human Resource Management), Jomo Kenyatta University of Agriculture and Technology, Kenya
Dr. Thomas Mose - Jomo Kenyatta University of Agriculture and Technology, Kenya
ABSTRACT
The various measures provided by the employer have immediate impact on the health, physical and mental efficiency, alertness, morale and overall efficiency of the worker and thereby contributing to the higher productivity. The basic purpose of employee performance is to enrich the life of employees and to keep them happy and conducted. Performance measures may be both statutory and non-statutory; laws require the employer to extend certain benefits to employees in addition to wages or salaries. Employee performance continues to be one of the key factors that determine the survival of INGOs in developing countries. Employee Performance has been discussed widely and still continues to draw more attention. The question that is emerging now is whether organizations are prepared to mitigate predictors of employee performance in organizations. This study focused on investigating the determinants of employee performance in Humanitarian International Non-governmental organizations in Kenya. The specific objectives of the study were: to establish the influence of employee contracts on employee performance, to determine the influence of training on employee performance, to establish the influence of leadership style on employee performance, to determine the influence of reward system on employee performance. The study used descriptive survey design where the target population was 1300 respondents and all the subjects were observed in their natural setting. Stratified random sampling was used to come up with the required sample size of 130 participants. The study used questionnaires for data collection. Field data was analyzed with the help of the descriptive statistics such as percentages, means and standard deviation was used to analyze quantitative data. SPSS program was used in analyzing quantitative data. The results are presented in form of charts, graphs and frequency tables for easier interpretation. Inferential statistics (regression and correlation) was used to determine the degree of association between the study variables. The finding also indicated that an increase in Employment Contracts increases performance of employee, an increase in Training and Development would increases performance of employee, training of employees improves their efficiency levels, training opens opportunities for better career path within the organization, Leadership Style increases performance of employees positively, , their organization offers uniform medical insurance benefit to all staff, effective use of Rewards Policy increases performance of employees, their supervisor provided direction on what needs to be done in a timely manner. The study concludes that an increase in Employment Contracts increases performance of employees, Training and Development increases performance of employee, training of employees improves their efficiency levels, Leadership Style increases performance of employees positively, salary reviews are regularly done in our organization, effective use of Rewards Policy increases performance of employees, their supervisor provided direction on what needs to be done in a timely manner. The study recommends that The International Non-Governmental Organizations in Kenya should provide employees with attractive compensation and economic incentives and a healthy working environment, as this concept has the capacity to win the hearts of the employees and motivate them to accomplish superior job performance; and thus organizations could effectively snatch out of their jaw the market share.
