EFFECT OF TRANSFORMATIONAL ORGANIZATIONAL CHANGE ON HUMAN RESOURCE MANAGEMENT PRACTICES AT THE PARLIAMENTARY SERVICE COMMISSION, KENYA
Fridah Kananu Murithi - Master of Science (Human Resource Management), Jomo Kenyatta University of Agriculture and Technology, Kenya
Dr. Thomas Mose - Jomo Kenyatta University of Agriculture and Technology, Kenya
ABSTRACT
Organizations undergo various types of changes in their lifetime to reflect new developments and meet new demands or challenges, either internal, external, or both. Transformational change is one of the most critical changes that require proper measures to be put into place to manage them. Following the change of Kenyan governance from a centralized system into a devolved system, the Parliamentary Service Commission has undergone a transformational change to help manage this new system of governance. The purpose of this study was to determine the effects of transformational organizational change on human resource management practices at the Parliamentary Service Commission of Kenya. Specifically, the study sought to determine the effect of governance institutional changes and technological changes on human resource management practices at the commission. This study targeted 1050PARLSCOM’s top management, middle management, and lower management employees and used Stratified Random Sampling to generate a sample size of 105 respondents. The study used descriptive research as the research design to carry out in-depth research. The researcher collected data from both primary and secondary sources. A semi-structured questionnaire was used to collect data from the respondents. Governance institutional changes had the largest positive beta coefficient which was significant. Based on this finding, the study concludes that governance institutional changes are key drivers of human resource management practices in an organization. From the results, technological changes had the second largest positive beta coefficient which was significant. Hence, the study concludes that technological changes play a critical role as far as the human resource management practices of the organization are concerned.
