EMPLOYEE PERCEPTION OF THE IMPACT OF SATISFACTION AND MOTIVATION ON JOB PERFORMANCE: THE CASE OF GHANAIAN WORKERS
Peter Carlos Okantey - Central University College, Miotso, Ghana
ABSTRACT
The purpose of the study was to ascertain whether Ghanaian employees are satisfied with their jobs. The study was to explore the relationship between satisfaction, motivation, and job performance. Five-hundred and three questionnaires were distributed among employees of diverse industries and sectors in Ghana to collect primary data on the subject for analysis and interpretation. The categories under which the survey was conducted were; job satisfaction, job motivation, and job performance. Each category had six questions under it. This paper therefore presents evidence of the impact of satisfaction and motivation on job performance in Ghana. Relying on descriptive and regression analysis, the finding strongly indicates an existing relationship and a direct correlation between satisfaction, motivation, and job performance among Ghanaian workers. Interpretation of data brought to the fore that a well-motivated workforce displays a higher level of job performance. As a result, employees in Ghana, as unearthed by the survey, are satisfied and motivated at their current jobs. About 60% of employees surveyed agreed and strongly agreed to the survey questions on job satisfaction, job motivation, and job performance; the three main variables under consideration. The Ordinary Least Squares (OLS) estimation further showed that satisfaction and motivation significantly influence job performance in a positive way. The manuscript also touches on the role of leadership in employee satisfaction and motivation on the job.
